Privacy notice  ·  Anna Diamonds BVBA Ltd

Privacy: what the enquiry form collects, and why

To value a piece, Anna Diamonds asks for a first name, a surname, an email address and your photographs. That is the whole of it.

This page says what happens to those five things, who handles them, and what you can ask the company to do with them afterwards.

Data controller
Anna Diamonds BVBA Ltd
Company number
07596541
Registered
England, 7 April 2011
Registered office
First Floor Leigh Court, Leigh Street, High Wycombe, Buckinghamshire, HP11 2QU
Regulator
Information Commissioner's Office

What the form collects

Four fields and your photographs. Nothing is taken before you press send.

  • First name and surname.
  • Email address.
  • Photographs of the piece: the whole piece, the hallmark, the stone.
  • Notes about the piece, if you want to add any. This field can be left empty.

There is no account to open, no password to choose and no wishlist to fill. A valuation enquiry is a message, not a membership.

Beyond that, the network serving this site handles ordinary connection data — the address your request arrives from — to deliver the pages and to hold off attacks.

Name
So the reply is addressed to a person.
Email
The valuation comes back in writing, and it goes here.
Photographs
The valuation is read from these. Marks, cut and condition.
Notes
Optional. Where a piece came from, what you already know of it.

Why it is collected

For one purpose: to answer your enquiry, and — if you decide to proceed — to buy the piece from you.

Under the UK GDPR the lawful basis is Article 6(1)(b): the steps taken at your own request before any contract is entered into.

Nothing sent through the form is sold on, and none of it is handed to anyone for advertising.

How long it is kept

Two clocks run here, and they run for different lengths of time: the one on an enquiry that ends in nothing, and the one on the record of a purchase, which a company registered in England has to hold for its books.

You can ask for either to be shortened. See the rights below.

Who sees it

The people at Anna Diamonds who value the piece and handle the purchase.

The site and the form run on Cloudflare, which stores and moves the data on the company's instructions and for no purpose of its own.

No one else is given access, and nothing is published anywhere without asking you first.

Where it is handled

Anna Diamonds is registered in England and works in the United Kingdom and in Italy.

Where your data leaves the United Kingdom, it may only do so under the safeguards the UK GDPR requires for a transfer.

Your rights under the UK GDPR

Each one can be used at any time, and using one costs nothing.

Access
Ask for a copy of what the company holds about you.
Rectification
Have anything wrong put right.
Erasure
Ask for it to be deleted, where the law allows.
Restriction
Ask that it be held but not used, while something is in dispute.
Objection
Object to a use you did not ask for.
Portability
Receive what you supplied in a machine-readable file.
Complaint
Take the matter to the ICO, the UK regulator.

How to use those rights, and how to complain

Write to the company. Say which right you are using, and name the enquiry or the piece it concerns, so the right record is found.

If the answer does not settle the matter, the Information Commissioner's Office takes complaints directly, and you do not have to write to the company first.

Make a complaint to the ICO

Write to
Anna Diamonds BVBA Ltd
Or message us
on WhatsApp
By post
First Floor Leigh Court, Leigh Street, High Wycombe, Buckinghamshire, HP11 2QU
Regulator
ico.org.uk

No profiling, and no automatic decisions

This site carries no advertising trackers and builds no profile of who is reading it. Visits are counted without cookies.

A valuation is read by a person, from your photographs. Nothing here decides anything about you on its own.

The rest of the small print

Two more pages: what this site stores in your browser, and the terms on which a piece is sold.